Shipping & Returns
Shipping and delivery
All prices are charged in UAE dirhams (AED). Prices shown in other currencies are for reference only.
- Free delivery on all original paintings and on orders of 1,000 AED or more.
- Standard delivery: a flat fee of 30 AED applies to all other orders, in the UAE and internationally.
- Free pickup in Dubai: you can collect your order from our studio in Al Satwa, Dubai. We will contact you when it is ready.
International delivery is available to all countries that are not under international or UAE sanctions.
Delivery times
- UAE: 1–7 business days
- International: 1 week to 2 months, depending on the destination
Deliveries are handled by Quiqup.
Customs and duties
[TO CONFIRM WITH CLIENT: who pays import duties and taxes for international orders]
Damaged items
[TO CONFIRM WITH CLIENT: how and within how many days a damaged delivery should be reported]
Returns and refunds
- Returns are accepted within 14 days of delivery.
- Items must be in new, unused condition.
- Return shipping costs are covered by the customer.
- Items priced under 100 AED and custom-made products cannot be returned or refunded.
- We offer refunds and exchanges only. We do not offer store credit.